Answer every emergency. Book the job first.
When a spring snaps at 10pm and a car is trapped inside, the homeowner calls the company that answers, not the one that calls back. Most garage door shops send 74% of calls to voicemail and hand those jobs to whoever picks up first. We answer every call in seconds, triage the true emergencies, book the same-day repair on the spot, and turn today's spring job into tomorrow's door replacement.
Garage door is a speed-to-answer business, and speed is exactly what a working shop cannot spare.
78% of homeowners hire whoever responds first, not the cheapest or best-reviewed. A missed emergency call is a $300 to $600 repair handed to your competitor, and across a year the average shop loses $26,000 or more to voicemail. The job your tech is on is exactly why the phone rings out, and every ring that ends in voicemail is a booked repair that went somewhere else.
ServiceTitan, Jobber, and Housecall Pro schedule and invoice beautifully. They are systems of record. None of them pick up the 2am trapped-car call, quote a spring replacement with confidence while the homeowner is still on the line, or follow up on the replacement estimate that stalled. That is the work that decides whether the truck is booked tomorrow or idle.
Six workflows. One AI. Built for garage door shops.
Emergency dispatch
A broken spring or trapped car cannot wait for a callback. AI answers instantly, triages true emergencies from routine requests by severity, captures the address and problem, and books same-day or routes the genuine after-hours emergency straight to your phone.
See capability →Inbound call handling
74% of home-services calls go to voicemail, and the urgent ones come at night, on weekends, and while your tech is mid-repair. Every call answered in seconds, full intake (door type, symptom, opener brand, address), booked or routed. No more lost jobs after hours.
See capability →Instant quote & booking
A homeowner with a broken spring wants a number and a time, now. AI gives a confident price range for the common jobs (springs, openers, cables, rollers), checks your availability, and books the slot before the caller dials the next shop on their list.
See capability →Lead follow-up
A door-replacement estimate is worth thousands and almost never closes on the first call. AI runs the 24h/3d/7d follow-up cadence that turns the stalled replacement quote into a booked install, framed as helpful service rather than sales pressure.
See capability →Repair-to-replacement
Today's spring repair is tomorrow's full door replacement. AI flags the aging doors, opens the replacement conversation at the right moment, and books the curb-appeal estimate, so a $300 repair customer becomes a $3,000 replacement customer instead of a competitor's.
See capability →Review collection
Reviews and Local Services Ads ranking win the next emergency call. AI sends the review request right after a successful repair, routes unhappy customers to private resolution first, and builds the Google review pipeline that drives the next job.
See capability →Four garage door segments. One operations layer.
Residential repair
The bread and butter. Springs, openers, cables, and rollers make up about 65% of service calls. Urgent, high-intent, and decided by speed of answer. The trapped-car call books the first shop that picks up, and price barely matters when the car is stuck inside.
Door replacement & install
The high-ticket work, $1,200 to $4,500 and up. The garage door is 30 to 40% of the home's facade, so this is a curb-appeal sale on a long decision cycle. Follow-up is what turns the estimate into a booked install instead of a forgotten quote.
Commercial & overhead doors
Warehouses, docks, dealerships, and property managers. Higher-ticket contracts, repeat accounts, and a downed dock door that halts an operation needs a fast, reliable dispatch. The repeat commercial book is what smooths out the residential peaks and valleys.
Maintenance plans
The recurring layer most shops never build. Annual tune-ups catch worn springs before they snap, keep your trucks booked in the slow months, and put you first in line when the emergency does hit. Recurring revenue in a trade that usually has none.
Not a chatbot. Not a CRM. Not a generic AI receptionist.
ServiceTitan, Jobber, and Housecall Pro track your jobs and invoices beautifully. They are systems of record. We are the system of action that runs alongside them, answering the calls, triaging the emergencies, quoting the springs, and following up on the replacements. Most of our shops run a field-service platform plus us. The two are complementary.
Generic AI receptionists answer the phone, take a message, and hand it to a human. They do not know that a trapped car is a same-day emergency while a tune-up can wait, what a torsion spring quote should sound like, or that a 15-year-old door is a replacement waiting to happen. We were built for garage door shops from day one.
Numbers that matter on a garage door P&L.
Prototype live in 12 hours. No card required.
Tell us how your garage door shop runs. We hand-build a working AI tuned to your dispatch rules, your pricing, and your service area in 12 hours. Test it on your own calls before you commit to anything.