Capability 02 · Primary wedge

Every call answered. No job lost to voicemail.

74% of home-services calls go to voicemail, which for the average garage door shop is more than $26,000 a year handed to competitors. The urgent calls arrive at night, on weekends, and while your only tech is mid-repair. The AI answers every call in seconds, runs the full garage-door intake, and books the job or routes it, so the phone stops being the leak in your business.

Why voicemail loses the job.

A homeowner with a broken garage door is in a hurry and has a list of three numbers. They call the first, and if it rings out, they call the second. Voicemail does not buy you time, it removes you from the running. Studies of lead response put it plainly: the company that responds first wins the job far more often than the cheapest or the best-reviewed.

The trades that win in this market are not the ones with the biggest ad budget or the most trucks. They are the ones whose phone gets answered while the competition rings through to voicemail. The AI makes that the default instead of something that depends on whether someone happens to be free.

Garage-door intake, not a generic message.

A useful intake is specific to the trade. The AI asks what is happening with the door (will not open, will not close, came off the track, loud grinding, opener dead), the door type and rough size, the opener brand where it matters, the address and any access notes, and whether a vehicle is trapped. That turns a vague "my garage is broken" into a scoped, dispatch-ready job.

Capturing the right details up front is what lets the AI quote a confident range and lets your tech roll with the right parts on the truck, instead of a wasted trip back for a torsion spring that was not in the van.

Around the clock, every channel.

Calls, web form, and text in one pipeline, answered the same way at 2pm and 2am. After-hours is where the high-intent emergency jobs live, and it is exactly when a shop running on one or two people cannot pick up. The AI covers it, books what can be booked, and escalates only the genuine emergencies.

Every interaction is logged with a full transcript and the captured details, so nothing falls through and you can see exactly how each call was handled.

Answer every call without hiring a dispatcher.

In the prototype we set up call answering and intake tuned to your services and service area, and show you how it would have handled a sample of your recent inbound calls.

Live in 12 hours No card required Tested on your calls